FAQ

Q: Age Requirement

A: We recommend 5 Years and older to do any Ride/Activity, however please check our Weight and Height Restrictions Below. Age is NOT the determining factor, Height and Weight are.

Q: Weight & Height Restrictions

A: Our harnesses have a maximum weight restriction of 250 lbs / 122 kg , and must have a minimum weight of 45 lbs / 20 kg. Participants must also be able to fit into our harness to be allowed to Zip, Jump, or Climb.

A: Participants must be a height of 42 Inches for Rock Climbing, and 40 Inches for Zipline, and Air Jumper!

Q: Health / Special Conditions

A: Participate responsibly, you should be in good health to ride safely. You know your physical conditions and limitations. If you suspect that your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind by riding a ride and/or device, or you are pregnant, YOU SHOULD NOT / WILL NOT BE ALLOWED TO RIDE!

Q: Persons With Disabilities

A: Amusement facilities are making strides in addressing the needs of riders with disabilities, but it’s not always possible to include everybody and also keep the masses safe. The forces exerted by some amusement rides and/or devices can be dangerous to a rider who cannot maintain the posture required for that ride and/or device. If you or someone in your group have a disability that you would want to see if they are still possible to ride with, please contact us!

Q: How Long Is The Actual Experience (Not Including Wait Time/ Lines)?

A: After you have purchased your admission and have actually entered the park, without wait times and lines: The time for you to gear up and down between rides, and actually participate in each one, you can find yourself anywhere from a 15 minute to 45 minute overall session depending on how many rides / activities you purchased. Again this does not include wait times / lines!

Q: Can I Make A Reservation?

A: Yes! When booking your tickets for a reservation, you are guaranteeing a START TIME WINDOW OF 45 MINUTES. This means that as long as you show up within your 45 Minutes Window, you are guaranteed to Start within 45 minutes. However it does not mean you will be done in one hour. You can for all intensive purposes start at the last minute of the hour. For example: When you book a 1pm – 1:45pm window, your start time can be at anytime from 1:00pm – 1:45pm . Reservations are recommended for days that the weather outlook is going to be good, and during peak times on weekdays and weekends!

Q: Weather Conditions

A: Our activities are subject to Weather. If prebooking your party, please make sure to check the forecast for the day of your outing.We will not operate under rain or windy conditions. All bookings canceled due to adverse weather conditions are fully refundable. Always feel free to contact us if you are not sure that we are going to be open!